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Image by Naomi Hébert

FAQ

Q.  What is the best way to schedule photos or videos?
A.  You can schedule photos by emailing me directly or you can call me at 412-335-6055.


Q.  What are the hours for scheduling a property shoot?
A.  During the week, the first available shoot starts at 8:00am and the last available shoot varies depending on the time of year. We have limited hours on Saturday and Sunday.


Q.  How much time does the photographer need at a property?
A.  The time needed for each service varies depending on the size of the house. We usually will spend about 30-45 minutes at a property for photos.  Drone & Video add another 15-20 Minutes. 


Q.  Will the photographer move or clean up items during the photo shoot?
A.  I will turn on lights, open blinds, and move a few small non-breakable items off countertops or bathroom sinks.  I do not want to be responsible for broken or damaged items and for these reasons, I'll ask that the real estate agent or homeowner be present if items have to be moved for photos. Otherwise the property will be shot as is.


Q.  Can I request special photos of a specific feature?
A.  Yes. If you have specific requests for photos please let me know ahead of time. I have been a photographer for over 10+ years so I have a keen eye for unique photos.
 

Q. How long does it take to receive the photos?
A. Next business day. For example, if your property photos were taken on Monday, you will receive the photos by the end of business (5pm) on Tuesday. If you request a shoot on Friday or Saturday, the Photos will be processed and emailed by the end of business day on Monday. Any video packages will be completed within two business days. 

Q.  How do I receive the photos/video?
A.  We will send photos/videos the next business day in a google drive link via email. If there any any issues downloading the photos please let us know and we can assist with instructions on downloading them.
 

Q. Who owns the photos?
A. Jason Deal LLC is the exclusive owner of all photos, videos, or any other digital media produced by Jason Deal LLC. In exchange for payment to Jason Deal LLC for the services provided you are granted limited, non-exclusive, perpetual, non-transferable right to use the digital media in connection with marketing and promoting the property, your listings, and your real estate business or brokerage.

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